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"Every member of the team made me feel welcome and reassured me that they could help me find relief. " Crystal S. Westview, KY

I am so thankful that Dr. Haines and his team have returned me to my normal life and activities! I am extremely grateful that I found VSI after more than two years of neck and shoulder pain. From my initial phone call with a Care Coordinator to the post-op follow up, I was beyond impressed by the kind and helpful response of their physicians and staff. Every member of the team made me feel welcome and reassured me that they could help me find relief. 

I have spent my entire life being active and trying to stay healthy. I woke up one morning in 2015 with a sore neck. Over the next few weeks it continued to worsen and I developed severe muscle loss in my left shoulder and arm. This continued on and off for the next two years. As a yoga instructor I was very limited on ways to maintain necessary strength. As a golfer I was hardly able to play. After 9 or 10 holes I lost the ability to hold a club because of the nerve damage. I was devastated to think that I might need neck surgery and was unable to find anyone locally who had a positive outcome from a neck surgery. My entire family was affected by my chronic pain and we are extremely thankful that it is gone. 

I found VSI online and reached out with a phone call to see if they would even treat someone out of state and if they would have any options to help me. During my initial phone call with Dr. Haines, he reassured me that I could be treated and spoke about several options, depending on what my scans and images showed. Ultimately I ended up needing a disc replacement. The relief was immediate and I felt better in the recovery room. After months of sleeping on ice packs and even needing one to even travel in the car, I was finally pain free!

My husband and I chose to make the 10 hour trip to Reston because we were unable to get any positive responses locally. It is a decision we would repeat in a heartbeat. After suffering every day, I am extremely thankful for the care and healing they provided me. I am filled with gratitude daily for the positive outcome I have had and I would recommend the Virginia Spine Institute to anyone! 

Thank you to my team!