Our first priority is to provide the highest level of care to each and every one of our patients. In a time when health care and insurance coverage is complicated, our new patient care coordinators are prepared to explain your coverage as it relates to your care here at Virginia Spine Institute, and answer any questions you may have. Furthermore, our insurance liaisons will serve as a resource to you throughout the duration of your care. This includes identifying prior authorization requirements for visits, imaging studies or testings, determining deductible and co-payment requirements, and understanding payments related to non-operative procedures or surgical planning.
If you have an inquiry regarding your medical bill, our dedicated Billing Team is available to assist you. You can reach one of our Billing Specialists by calling 703.709.6512 on weekdays during business hours from 8am and 5pmEST. If you are an existing patient, we invite you to login to our secure patient portal to access your account online. If you would like to pay an existing bill online please do so through your patient portal account.
If you have experienced a work-related injury, you may seek treatment under workers compensation. At Virginia Spine Institute our top priority is to get you back to work as safely and as quickly as possible. We will work directly with you and your case manager to set up your initial consultation appointment. Our dedicated Workers Compensation Liaison will team up with your case manager to navigate the paperwork and necessary processes to comply with state regulations.