Careers that Improve Lives I Virginia Spine Institute

Career Opportunities

Powered by Purpose: We Improve Lives

Our Mission & Values

Our mission is to be the most highly regarded spinal healthcare organization in the nation providing caring, innovative and comprehensive patient care using a coordinated team approach with excellence at all levels.

We care for and respect our patients, each other, ourselves and our community.

We strive for excellence in all that we do; our service, knowledge, behavior, appearance and our integrity.

We lead by our commitment and service to our community. We conduct ourselves in a professional fashion to be emulated (“We Walk the Talk”). We are a nationally recognized leader in spinal healthcare.

We effectively communicate and work in a collaborative manner to optimize knowledge and continuity of care.

We strive to improve our patient’s lives through advancements in medicine and new approaches to treatment.

We have a diverse group of specialists that are able to develop the best individualized plan of care for each patient .

Our Culture

Our culture is built on our purpose: We Improve Lives. Our Founder and CEO Dr. Thomas Schuler has created a positive culture with meaning that energizes our people, empowers and enables growth and learning, and fosters connectivity. We are united in our purpose and inspired by our patients!

At Virginia Spine Institute (VSI) we work hard to maintain a culture that is consistent with a great place to work. Beyond providing the best in quality spinal healthcare, we want VSI to be a meaningful, challenging, fun, and rewarding experience for everyone. Together 100+ team member strong we are dedicated to delivering “the VSI experience“.

Benefits

Medical, Dental and Vision Benefits

All full-time employees are eligible to participate in our employer-sponsored medical plans. Coverage is available to employees and their families with VSI paying 80% of the premium for individuals.

Health Reimbursement & Flexible Spending

All medical plan participants are provided with Health Reimbursement Accounts for eligible, deductible-related expenses. HRAs are funded at $2,000 for an individual and $4,000 for a family. Medical and Dependent Care Flexible Spending Accounts are also available allowing employees to use pre-tax dollars for qualifying expenses.

401k with Employer Match

Employees are eligible to participate the first of the month following date of hire with options for both Traditional and Roth 401ks and an employer match of up to 3%.

Ancillary Benefits

Employer-paid Group Term Life Insurance and Short Term Disability Insurance are provided to all full-time employees. Supplemental Life Insurance and Long-Term Disability Insurance are also available.

Paid Time Off and Company Holidays

All full-time employees are eligible for Paid Time Off along with paid holidays. PTO accruals for new hires start at 15 days a year and increase with additional years of service.

Best Place to Work

VSI provides a workplace that is highly regarded in the DC Metro region. The award-winning environment, teamwork, and culture make our practice a best place to work.

Explore our career opportunities

Billing Specialist

The Medical Billing Specialist is responsible for all aspects of the organization’s revenue cycle, including claims submission, coding, payment posting, denial management, and account receivables follow-up. This position requires a candidate with a strong medical billing background as well as exceptional customer service skills and phone etiquette. This is a full-time position working out of our Reston, VA office, and reporting to the Director of Billing.

Essential Job Responsibilities

  • Manage insurance accounts receivable, including timely, follow up of denied claims, contacting insurance companies for the status of claims, and preparation of appeals.
  • Manage patient accounts receivable, including corresponding with patients to resolve account inquiries and establish payment plans.  Prepares accounts for an external collection agency.
  • Prepare claims for submission including charge entry and submission of electronic and paper claims.
  • Identify trends in denials and opportunities for improvement in the billing process.
  • Provide an excellent standard of customer service when communicating with patients to resolve all inquiries regarding billing, outstanding balance, or overall account status.
  • Responsible for reviewing patient records, including operative reports and procedure notes, for correct coding, appropriate documentation, and compliance with industry guidelines and standards.

Job Requirements

  • Bachelors degree in business or related field, post-graduate degree preferred
  • 1-3 years of billing experience in the health care industry
  • Candidate should be familiar with HCFA 1500, UB 92, CPT, and ICD coding rules
  • Solution-oriented problem solver, helpful and strong organizational skills
  • Preferred experience in physician billing with an emphasis on collections
  • Proficient with oral and written communication, articulate, professional, and friendly

Medical Assistant – Immediate and Summer 2024 Openings

A VSI Medical Assistant is a talented and empathetic health care professional who works as a part of our nationally recognized team to provide the highest quality care to our patients. As a concierge practice, each team member is expected to deliver elevated care for our patients and work collaboratively with our medical team and support functions. The VSI Medical Assistant directly assists the physicians and physician assistants while keeping patient satisfaction a top priority.

Job Requirements

  • The ideal candidate must possess superior customer service skills and enjoy being a part of a dynamic team; must be able to prioritize, multi-task, and work at a fast pace, all with a smile and a cheerful disposition. Words to best describe successful individuals in this role: strong work ethic, caring, empathetic, cooperative, supportive, service-oriented (“How can I help you?”), clear communicator, detail-oriented.
  • A college degree is preferred.
  • Training is provided.

Essential Job Responsibilities

  • Assist physicians and physician assistants with preparing patients for examinations and procedures.
  • Greet and escort patients to exam rooms, obtain and document patient history and chief complaint, and prepare them for the office visit.
  • Prepare all medication prescriptions, physical therapy orders, diagnostic testing orders, and others in accordance with the physician’s direction.
  • Provide patient education with regards to office policies, medications, management of disease, home treatments, and special diets using appropriate medical terminology as directed by the physician.
  • Respond to patient phone calls and assist with their needs.
  • Calling prescriptions into the pharmacy for the physician.
  • Obtain any necessary insurance authorizations for the patient’s treatment.
  • Exhibit appropriate and professional legal and ethical conduct.
  • Maintain supplies, equipment, stocking, and sterilizing instruments ensuring work cores and patient rooms are presentable.
  • Practicing OSHA safety standards.
  • Acquire data from patients for studies in which they may be enrolled
  • Other duties as assigned

Reception – Patient Care Representative

Virginia Spine Institute (VSI), the leading multidisciplinary spinal healthcare practice in the Washington D.C. metropolitan area, is seeking a Patient Care Representative to join our reception team. This role is responsible for managing the patient experience and ensuring that VSI’s standards of excellence are carried over into every patient interaction; whether in-person or over the phone. Serving as a first point of contact, the Patient Care Representative plays an integral role in establishing and maintaining patient relationships. With every positive patient interaction, the Patient Care Representative is contributing to VSI’s sustained success and making a difference in our patients’ lives.

This is a full-time position working out of our Reston office. The position offers competitive pay, full benefits, 401k plan with a Company match, and three weeks of paid time off. The ideal candidate will be detail oriented, able to work independently as well as with a team, and will be enthusiastic about delivering unparalleled patient care.

Essential Job Responsibilities

  • Responsible for making exceptional first impression to new patients and providing a warm welcome to returning patients in person or on the telephone.
  • Greet patients, execute check-in/check-out procedures, and explain patient process and paperwork throughout relationship with patient.
  • Schedule patient appointments and confirm appointments over the phone with patients.
  • Maintain security by following established procedures; monitor visitors and schedule.
  • Responsible for collecting patient payments.
  • Ability to handle a high volume of phone calls with customer service excellence.
  • Generate and maintain clear, concise and accurate electronic records and files.
  • Ensure cleanliness and safety of the environment.
  • Ability to work proficiently at any front desk position as needed.
  • Other duties as assigned.

Job Requirements

  • Completed at least 2 years of college and/or have 3-5 years of reception or administrative assistant experience
  • Strong knowledge of Microsoft Office and Google platforms
  • EMR experience is a bonus
  • Organized multi-tasker; process-focused and internally motivated
  • Conscientious, supportive, stable, patient, thorough and precise; pays attention to details
  • Able to utilize creative problem solving when confronted with difficult situations
  • Friendly, respectful and cooperative with co-workers; a team player
  • Operates calmly and efficiently in a highly dynamic environment
  • Exhibits empathy and compassion toward patients; driven to go well beyond what is ‘expected’
  • Strong written and verbal communication skills; conceirge phone etiquette

To view more information about each of our career opportunities, click on positions listed to the left.

The Medical Billing Specialist is responsible for all aspects of the organization’s revenue cycle, including claims submission, coding, payment posting, denial management, and account receivables follow-up. This position requires a candidate with a strong medical billing background as well as exceptional customer service skills and phone etiquette. This is a full-time position working out of our Reston, VA office, and reporting to the Director of Billing.

Essential Job Responsibilities

  • Manage insurance accounts receivable, including timely, follow up of denied claims, contacting insurance companies for the status of claims, and preparation of appeals.
  • Manage patient accounts receivable, including corresponding with patients to resolve account inquiries and establish payment plans.  Prepares accounts for an external collection agency.
  • Prepare claims for submission including charge entry and submission of electronic and paper claims.
  • Identify trends in denials and opportunities for improvement in the billing process.
  • Provide an excellent standard of customer service when communicating with patients to resolve all inquiries regarding billing, outstanding balance, or overall account status.
  • Responsible for reviewing patient records, including operative reports and procedure notes, for correct coding, appropriate documentation, and compliance with industry guidelines and standards.

Job Requirements

  • Bachelors degree in business or related field, post-graduate degree preferred
  • 1-3 years of billing experience in the health care industry
  • Candidate should be familiar with HCFA 1500, UB 92, CPT, and ICD coding rules
  • Solution-oriented problem solver, helpful and strong organizational skills
  • Preferred experience in physician billing with an emphasis on collections
  • Proficient with oral and written communication, articulate, professional, and friendly

A VSI Medical Assistant is a talented and empathetic health care professional who works as a part of our nationally recognized team to provide the highest quality care to our patients. As a concierge practice, each team member is expected to deliver elevated care for our patients and work collaboratively with our medical team and support functions. The VSI Medical Assistant directly assists the physicians and physician assistants while keeping patient satisfaction a top priority.

Job Requirements

  • The ideal candidate must possess superior customer service skills and enjoy being a part of a dynamic team; must be able to prioritize, multi-task, and work at a fast pace, all with a smile and a cheerful disposition. Words to best describe successful individuals in this role: strong work ethic, caring, empathetic, cooperative, supportive, service-oriented (“How can I help you?”), clear communicator, detail-oriented.
  • A college degree is preferred.
  • Training is provided.

Essential Job Responsibilities

  • Assist physicians and physician assistants with preparing patients for examinations and procedures.
  • Greet and escort patients to exam rooms, obtain and document patient history and chief complaint, and prepare them for the office visit.
  • Prepare all medication prescriptions, physical therapy orders, diagnostic testing orders, and others in accordance with the physician’s direction.
  • Provide patient education with regards to office policies, medications, management of disease, home treatments, and special diets using appropriate medical terminology as directed by the physician.
  • Respond to patient phone calls and assist with their needs.
  • Calling prescriptions into the pharmacy for the physician.
  • Obtain any necessary insurance authorizations for the patient’s treatment.
  • Exhibit appropriate and professional legal and ethical conduct.
  • Maintain supplies, equipment, stocking, and sterilizing instruments ensuring work cores and patient rooms are presentable.
  • Practicing OSHA safety standards.
  • Acquire data from patients for studies in which they may be enrolled
  • Other duties as assigned

Virginia Spine Institute (VSI), the leading multidisciplinary spinal healthcare practice in the Washington D.C. metropolitan area, is seeking a Patient Care Representative to join our reception team. This role is responsible for managing the patient experience and ensuring that VSI’s standards of excellence are carried over into every patient interaction; whether in-person or over the phone. Serving as a first point of contact, the Patient Care Representative plays an integral role in establishing and maintaining patient relationships. With every positive patient interaction, the Patient Care Representative is contributing to VSI’s sustained success and making a difference in our patients’ lives.

This is a full-time position working out of our Reston office. The position offers competitive pay, full benefits, 401k plan with a Company match, and three weeks of paid time off. The ideal candidate will be detail oriented, able to work independently as well as with a team, and will be enthusiastic about delivering unparalleled patient care.

Essential Job Responsibilities

  • Responsible for making exceptional first impression to new patients and providing a warm welcome to returning patients in person or on the telephone.
  • Greet patients, execute check-in/check-out procedures, and explain patient process and paperwork throughout relationship with patient.
  • Schedule patient appointments and confirm appointments over the phone with patients.
  • Maintain security by following established procedures; monitor visitors and schedule.
  • Responsible for collecting patient payments.
  • Ability to handle a high volume of phone calls with customer service excellence.
  • Generate and maintain clear, concise and accurate electronic records and files.
  • Ensure cleanliness and safety of the environment.
  • Ability to work proficiently at any front desk position as needed.
  • Other duties as assigned.

Job Requirements

  • Completed at least 2 years of college and/or have 3-5 years of reception or administrative assistant experience
  • Strong knowledge of Microsoft Office and Google platforms
  • EMR experience is a bonus
  • Organized multi-tasker; process-focused and internally motivated
  • Conscientious, supportive, stable, patient, thorough and precise; pays attention to details
  • Able to utilize creative problem solving when confronted with difficult situations
  • Friendly, respectful and cooperative with co-workers; a team player
  • Operates calmly and efficiently in a highly dynamic environment
  • Exhibits empathy and compassion toward patients; driven to go well beyond what is ‘expected’
  • Strong written and verbal communication skills; conceirge phone etiquette

Recognitions & Affiliations