The Medical Billing Specialist is responsible for all aspects of the organization’s revenue cycle, including claims submission, coding, payment posting, denial management and account receivables follow-up. This position requires a candidate with a strong medical billing background as well as exceptional customer service skills and phone etiquette. This is a full-time position working out of our Reston, Virginia office and reporting to the Director of Billing.
ESSENTIAL JOB RESPONSIBILITIES
- Manage insurance accounts receivable, including timely follow up of denied claims, contacting insurance companies for status of claims and preparation of appeals.
- Manage patient accounts receivable, including corresponding with patients to resolve account inquiries and establish payment plans. Prepares accounts for external collection agency.
- Prepare claims for submission including charge entry and submission of electronic and paper claims.
- Identify trends in denials and opportunities for improvement in the billing process.
- Provide excellent standard of customer service when communicating with patients to resolve all inquiries regarding billing, outstanding balance or overall account status.
- Responsible for reviewing patient records, including operative reports and procedure notes, for correct coding, appropriate documentation, and compliance with industry guidelines and standards.
- Bachelors degree in business or related field, post graduate degree preferred
- 1-3 years of billing experience in the health care industry
- Candidate should be familiar with HCFA 1500, UB 92, CPT and ICD9 coding rules
- Solution oriented problem solver, helpful and strong organizational skills
- Preferred experience in physician billing with an emphasis on collections
- Proficient with oral and written communication, articulate, professional and friendly
Virginia Spine Institute (VSI), the leading multidisciplinary spinal healthcare practice in the Washington D.C. metropolitan area, is seeking a Patient Care Representative to join our reception team. This role is responsible for managing the patient experience and ensuring that VSI’s standards of excellence are carried over into every patient interaction; whether in-person or over the phone. Serving as a first point of contact, the Patient Care Representative plays an integral role in establishing and maintaining patient relationships. With every positive patient interaction, the Patient Care Representative is contributing to VSI’s sustained success and making a difference in our patients’ lives.
This is a full-time position working out of our Reston office. The position offers competitive pay, full benefits, 401k plan with a Company match, and three weeks of paid time off. The ideal candidate will be detail oriented, able to work independently as well as with a team, and will be enthusiastic about delivering unparalleled patient care.
Essential Job Responsibilities:
- Responsible for making exceptional first impression to new patients and providing a warm welcome to returning patients in person or on the telephone.
- Greet patients, execute check-in/check-out procedures, and explain patient process and paperwork throughout relationship with patient.
- Schedule patient appointments and confirm appointments over the phone with patients.
- Maintain security by following established procedures; monitor visitors and schedule.
- Responsible for collecting patient payments.
- Ability to handle a high volume of phone calls with customer service excellence.
- Generate and maintain clear, concise and accurate electronic records and files.
- Ensure cleanliness and safety of the environment.
- Ability to work proficiently at any front desk position as needed.
- Other duties as assigned.
- Completed at least 2 years of college and/or have 3-5 years of reception or administrative assistant experience
- Strong knowledge of Microsoft Office and Google platforms
- EMR experience is a bonus
- Organized multi-tasker; process-focused and internally motivated
- Conscientious, supportive, stable, patient, thorough and precise; pays attention to details
- Able to utilize creative problem solving when confronted with difficult situations
- Friendly, respectful and cooperative with co-workers; a team player
- Operates calmly and efficiently in a highly dynamic environment
- Exhibits empathy and compassion toward patients; driven to go well beyond what is ‘expected’
- Strong written and verbal communication skills; conceirge phone etiquette
Virginia Spine Institute (VSI), the leading multidisciplinary spinal healthcare practice in the Washington D.C. metropolitan area, is seeking a Clinical Assistant to join our elite team. The Clinical Assistant is a multi-skilled health professional who works interdependently with other members of our medical team to provide quality health care to patients. The Clinical Assistant will assist the providers and nurses in VSI’s Regenerative Medicine Center (RMC) with many aspects of patient care, including injections, procedures and patient education.
Essential Job Responsibilities:
Prepare daily injection trays, including drawing up medications in syringes.
Function as a clinical liaison between RMC and VSI for add on injections.
Escort patients to procedure rooms and prepare them for injections and procedures.
Review patient’s previous medical history, obtain vitals and assist physicians and nurses during injections and procedures.
Provide patient education and discharge instructions using appropriate medical terminology.
Assist nurses with recovering patients post procedure by removing IV, addressing patient’s needs and cleaning recovery bays.
Manage and understand C-Arm fluoroscopy during injections and procedures.
Filter and spin bone marrow aspiration with appropriate provider supervision.
Perform venipuncture for PRP [Platelet Rich Plasma] procedures and spin PRP using on-site centrifuge.
Assist nurses with preparing sterile field for procedures.
Maintain supplies, equipment and inventory ensuring work cores and procedure rooms are clean and appropriately stocked.
Sterilize probes and instruments using autoclave machine.
Dispose of bio-hazard waste according to OSHA standards.
Bachelor of Science degree in health science, biology, public health or related medical field
Phlebotomy experience required, IV experience preferred
BLS certified preferred
EMR experience required
2 years medical office experience
Must possess superior customer service and multi-tasking skills
A Virginia Spine Institute (VSI) Medical Assistant is a talented health care professional who works as a part of our nationally-recognized team to provide the highest quality care to our patients. The VSI Medical Assistant directly assists the physicians and physician assistants while keeping patient satisfaction a top priority.
- The ideal candidate must possess superior customer service skills and enjoy being a part of a dynamic team; must be able to prioritize, multi-task and work at a fast-pace, all with a smile and a cheerful disposition. Words to best describe successful individuals in this role: strong work ethic, caring, empathetic, cooperative, supportive, service-oriented (“How can I help you?”), clear communicator, detail-oriented.
- College degree is preferred.
- Training is provided.
Essential Job Responsibilities:
- Assist physicians and physician assistants with preparing patients for examinations and procedures.
- Escort patients to exam rooms, obtain and document patient history and chief complaint, and prepare them for office visit.
- Prepare all medication prescriptions, physical therapy orders, diagnostic testing orders, and others in accordance with the physician’s direction.
- Provide patient education with regards to office policies, medications, management of disease, home treatments and special diets using appropriate medical terminology as directed by the physician.
- Respond to patient phone calls and assist with their needs.
- Calling prescriptions into the pharmacy for the physician.
- Obtain any necessary insurance authorizations for the patient’s treatment.
- Exhibit appropriate and professional legal and ethical conduct.
- Maintain supplies, equipment, stocking, and sterilizing instruments ensuring work cores and patient rooms are presentable.
- Practicing OSHA safety standards.
- Acquire data from patients for studies in which they may be enrolled
- Other duties as assigned
Virginia Spine Institute (VSI), the premier Center of Excellence for spinal health care in Washington, D.C. Metropolitan area, is seeking a Physician Assistant to complement the existing team of nine PAs. VSI recognizes these medical professionals as an integral team player as they work closely with the spinal surgeons to provide comprehensive patient care and surgical assistance.
ESSENTIAL JOB RESPONSIBILITIES:
– Examines patients appropriate to the complaint(s) and develop a diagnosis or diagnoses and treatment plan for each patient in the office.
– Interprets diagnostic tests including x-rays, MRI, CT, nuclear medicine, and lab work to aid in the diagnosis and evaluation of patients.
– Educates patients regarding their individual spinal pathology utilizing diagnostic imaging and models.
– Acts as first assist in surgical procedures, including assisting the surgeon in performing the detailed aspects of discectomy, fusion, instrumentation, etc. but also detailed anatomical dissection and wound closure.
– Performs various spinal injections under fluoroscopic guidance to decrease inflammation and facilitate treatment for patients.
– Returns phone calls to patients daily to answer questions and concerns voiced by the patients as well as determines the next action needed for the patient.
– Evaluates patients’ medication usage and medical history to appropriately address medication requests and prescribe, renew, or change prescriptions for medications.
– Implements preventative screening/treatment as well as patient education for spinal problems such as osteoporosis and musculoskeletal conditioning.
– Collaborates with other functions within the practice to provide high-quality patient care and participates in organizational initiatives to aid in the success of the corporate mission.
– Physician assistant training at a two- or three-year accredited program, including didactic and clinical teaching (Master’s degree level training preferred).
– Valid NCCPA certification.
– Valid Virginia state physician assistant license.
– Must possess strong interpersonal skills, work independently as well as with a team.
– Must possess exemplary oral and written communication skills
– Must be able to manage time and multiple tasks for maximum efficiency demonstrating drive and determination never compromising quality or integrity.
– Takes initiative and is motivated to get things done, enjoys a fast-paced environment, and works well under pressure.
Benefits include a competitive salary with an incentive program, malpractice insurance, full medical, dental, vision, short-term disability and 401(k) plans. Three weeks paid time off provided along with CME time and allowance. All PA-C related dues and fees are covered. To foster continued learning on the job, training is ongoing — weekly academic conferences are held to enhance the PA’s knowledge and skills.
EXCEPTIONAL OPPORTUNITY FOR A FELLOWSHIP TRAINED SPINAL NEUROSURGEON
Virginia Spine Institute (VSI), the leading multidisciplinary spinal healthcare practice in the Washington D.C. metropolitan area, is seeking a fellowship trained, board certified / board eligible Spinal Neurosurgeon to join our elite team.
For nearly 30 years we have provided the best quality spinal health care to over 90,000 patients, nonoperatively and operatively. Our physicians are ranked among the best in America. VSI has been designated as a Center for Excellence in spinal healthcare by the National Spine Health Foundation. VSI and our staff of 100+ are thrilled to have been recognized as a Great Place to Work by the Washington Post, Washington Business Journal and Washingtonian Magazine.
VSI is located 15 miles from Washington, DC in beautiful Reston, Virginia, known for its active lifestyle, tremendous energy and highly educated community. We are six miles from Washington Dulles International Airport with Reagan National and Baltimore Washington airports within close proximity.
In this dynamic role the Spinal Neurosurgeon will evaluate, prescribe, direct and administer treatment including but not limited to minimally invasive surgery and spinal fusion procedures. This position will work as an integral part of a comprehensive team, which includes two pain management physicians, four spinal surgeons, 12 Physician Assistants, 15 Physical Therapists and a robust support staff. For candidates that have a research interest, we have a full research program available. For consideration candidates should be fellowship trained and have experience in spinal neurosurgery and an interest in the management of spinal disorders.
This position offers excellent compensation, rewarding incentive structure, full benefits, malpractice, matching retirement plan, paid CME and vacation time. Successful candidates will be enthusiastic, independent and optimistic, as well as have a strong propensity to work as part of a comprehensive team to deliver unparalleled patient care.
We look forward to hearing from qualified candidates who are looking to provide an elevated level of care to patients!